Terms of Service

Last Updated: April 11, 2026

These Terms of Service (“Terms”) govern your use of sharpcore.com and any services provided by SharpCore (“we,” “our,” or “us”). By engaging our services, you agree to these Terms in full. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing our website or purchasing our services, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms apply to all clients regardless of location including the US, UK, EU, Australia, and Pakistan.

2. Services

SharpCore provides digital services including but not limited to:

  • WordPress web development
  • Local SEO
  • Social media management
  • Digital marketing
  • Email marketing
  • Server and infrastructure management

The specific scope, deliverables, and timeline for each project are defined in a separate project agreement or proposal confirmed via email. In the event of any conflict between these Terms and a specific project agreement, the project agreement shall take precedence.

3. Payment Terms

  • A deposit is required before work begins on any project
  • Deposit amount will be specified in the project proposal
  • Remaining balance is due upon project completion before final files or access credentials are delivered
  • All prices are quoted and payable in USD unless otherwise agreed in writing

Late Payments

Invoices unpaid after 7 days of the due date may result in work being paused until full payment is received. SharpCore reserves the right to charge a late fee of 2% per month on overdue balances.

4. Refund Policy

  • Deposits are non-refundable once work has commenced
  • If SharpCore is unable to deliver the agreed scope due to our own failure, a partial or full refund will be assessed on a case-by-case basis
  • No refunds are issued for completed and approved work
  • Change of mind after project commencement does not qualify for a refund

5. Intellectual Property & Code Ownership

Upon receipt of full and final payment:

  • The client owns all website files, code, and content delivered by SharpCore
  • SharpCore retains no ongoing rights to the delivered work
  • SharpCore reserves the right to display the completed project in its portfolio and case studies unless the client requests otherwise in writing prior to project commencement
  • Any third-party assets used (stock images, fonts, plugins) remain subject to their respective licenses

6. Client Responsibilities

To ensure timely delivery, clients are responsible for:

  • Providing all required content, assets, and access credentials on time
  • Reviewing and providing feedback within agreed timeframes
  • Ensuring all content provided does not infringe on third-party intellectual property rights
  • Maintaining secure access to their own accounts and credentials

Delays caused by the client may result in revised delivery timelines. SharpCore is not liable for missed deadlines resulting from client delays.

7. White-Label Services

For agency partners using SharpCore as a white-label delivery partner:

  • SharpCore agrees to maintain strict confidentiality and will not contact the agency’s end clients directly under any circumstances
  • The agency is solely responsible for client communication, project briefing, and end-client relationship management
  • SharpCore’s contractual relationship and liability is limited to the agency partner only — not the end client
  • Wholesale pricing and partnership terms are confidential and must not be disclosed to end clients

8. Revisions & Change Requests

  • Each project includes a defined number of revision rounds as specified in the project proposal
  • Requests beyond the agreed revision rounds will be quoted and billed separately
  • Major scope changes after project commencement will require a revised proposal and additional deposit

9. Limitation of Liability

SharpCore’s total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project in question.

SharpCore is not liable for:

  • Loss of revenue, profits, or business opportunities
  • Data loss beyond our reasonable control
  • Third-party service failures including hosting providers, DNS services, or plugins
  • Delays caused by client inaction or delayed feedback
  • Any indirect, consequential, or incidental damages

10. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of the project. This includes but is not limited to business strategies, client data, pricing agreements, and technical infrastructure details. This obligation survives termination of the agreement.

11. Termination

Either party may terminate the agreement with 7 days written notice via email. Upon termination:

  • All work completed to date will be invoiced at the agreed rate and must be paid within 7 days
  • All client-owned assets and files completed to date will be delivered upon receipt of payment
  • Deposits and payments made for incomplete work are non-refundable unless termination is due to SharpCore’s failure to deliver

12. Force Majeure

SharpCore shall not be held liable for delays or failure to deliver resulting from circumstances beyond our reasonable control including but not limited to natural disasters, internet outages, government restrictions, or third-party service failures.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Pakistan.

In the event of a dispute:

  • Both parties agree to first attempt resolution through good-faith negotiation within 30 days
  • If unresolved, disputes shall be subject to the jurisdiction of the courts of Pakistan
  • Clients in the EU, UK, US, and Australia retain any statutory rights available to them under their local consumer protection laws that cannot be excluded by contract

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable. All remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with any project-specific proposal or agreement, constitute the entire agreement between SharpCore and the client. They supersede all prior discussions, representations, or agreements whether written or verbal.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated Terms.

17. Contact Us

For any questions regarding these Terms:

SharpCore
Email: hello@sharpcore.com
Website: sharpcore.com